This training will encompass client assessment, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the Individual […]
This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of Fair […]
Portability in the HCV program refers to the process through which a family can transfer or port, their rental subsidy to another housing agency. In this class, we will delve […]
Being new to an agency is daunting. Join us for a training specifically designed to support new executive leaders in housing agencies and for those who have recently transitioned into […]
Executive management and senior leadership positions in organizations can be extremely complex and challenging. Creating a balance between “the work” and “the people” is key to creating a productive and […]
Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also […]
The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This class will view HOTMA from the lens […]
