High Performance Management
Description:
This course is targeted to supervisors and managers seeking to enhance their understanding of how they can and will impact the performance of people, systems and policies. During this training, you’ll analyze and learn about your behavior style, communication style and values. You’ll use the information and knowledge you gain to empower, inspire and enhance your team’s performance.
Managing and supervising require unique sets of knowledge, skills, and competencies. This High-Performance Management training will provide you with key knowledge and skills to create and maintain high performing and productive teams. You’ll have the opportunity to experiment with critical tools and techniques to effectively manage and supervise your teams.
As part of this training, you will receive a link to complete the TTI DISC assessment (a $65 value). You will complete your assessment and receive your personal DISC assessment report prior to the first day of training.
The DISC assessment report provides insight into your personal behavioral style. Learning about your personal style and the styles of those you work with, you can improve communication, increase understanding, and improve overall performance. During this class, we’ll explore your individual DISC style and how it can help you become a High Performance Manager.
This participant centered course is highly interactive using case studies, assessments, and simulations to keep you engaged! You’ll explore your personal behavior style and learn how to leverage it to effectively improve communication, collaboration, and outcomes.
Objectives:
After completing this training, participants will be able to:
- Identify key attributes of successful high performing managers
- Reflect on your unique management and communication style and explore the effects on your approaches to managing and communicating
- Identify and practice skills that contribute to creating high performance work environments with strong accountability and diverse teams
- Understand how talent and behavior impacts performance and ability to achieve results
- Learn how to strategize communication and adapt to others needs
- Use competency and talent based assessments to solve performance issues
- Apply critical thinking and problem-solving techniques
Who Should Attend?
- All supervisors
- Managers
- Directors
- Officers
- Executives
- Anyone who aspires to obtain management and supervisory positions
Agenda
| Modules | Topics |
|---|---|
| Module 1 – Understanding Management Roles and Responsibilities | -Definition of manager and management. -Role of the Manager in performance. |
| Module 2 – Exploring Management Talents and Managing for Results | -The paradigm shifts in management theory. -Willingness to explore new methods. |
| Module 3 – Understanding and Applying the Self-Evaluation Tool | -Basic understanding of personal behavior, beliefs, values, and communication styles. |
| Module 4 – Recognizing Talent in Others | -Initial steps to understanding behavior and communication with others. -Using new skills and knowledge to lead others to performance. |
| Module 5 – Communicating Strategies for Results | -Communicating well is complex. -Listening is critical – concept of Active Listening. |
| Module 6 – Hiring for Talent and Competency | -New paradigms for superior hiring practices. |
| Module 7 – Creating Work Environments that Nurture Performance | -Managers and leaders must motivate, inspire and grow talented employees. -Decide: teach, coach, mentor, discipline, or terminate? |
| Module 8 – Improving Systems and Processes for Success | -People are not always the performance issue – Systems and processes that don’t work. |
| Module 9 – Critical Thinking and Problem Solving | -Problem solving techniques. -Learn how to frame the situation and the future so others can follow. |
| Format | Length | CEUs |
| In-Person or Virtual Classroom | In-Person: 1.5 Days Virtual: 10 Hours | 1.0 |