Ethics for Management
Description:
Learn how to create and maintain an ethical work environment at your agency. Housing agencies are stewards of the public trust, and ensuring your agency and its employees can identify and avoid ethical dilemmas and conflicts of interest is key to building trust within your community.
This ethics training is a requirement for housing professionals in a management role who are seeking any of the NAHRO Management Certifications or the NAHRO Certified Management Executive (CME) Certification.
Objectives:
After completing this training, participants will be able to:
- Identify and review the principles and application of ethical behavior in public service.
- Define critical management roles and responsibilities in creating an organization-wide ethical environment.
- Promote ethical behavior by all staff.
- Discuss formal and informal actions to ethical dilemmas.
- Provide tools and techniques that promote ethical behavior with agency staff and community stakeholders.
Who should attend?
- Supervisors
- Managers
- Leaders
Agenda
| Module | Topics |
|---|---|
| Module 1 – Ethical Behavior in Public Services | -Ethical norms. -Models of management. -Morality. -Commitment to ethical behavior. |
| Module 2 – Creating an Organization-Wide Ethical Environment | -Ethics and why they are important. -OIG case information. -Josephson’s Ten Universal Values. -NAHRO’s Code of Conduct: application to case scenarios. -Improving the climate. -Elements of ethical programs. -Quality assurance. -Factors affecting ethical climate. -Code of Conduct conflicting activities. -Principles & applications of ethical action. -NAHRO ethics support. |
| Module 3 – Promoting Ethical Behavior by All Staff | -Servant leadership. -Questionable behaviors of organizational climates. |
| Format | Length | CEUs |
| e-Learning | 2.5 Hours | 0.3 |