Trainings and Services
All our faculty are experts in their areas of industry knowledge. Most work or have worked in senior positions in the affordable housing and community development industry. They understand agency operations, management, and the responsibilities their positions require, as well as the challenges of providing quality service.
NAHRO Professional Development’s priority is providing our customers with up-to-date and accurate information and training.
NAHRO offers training programs both in person and online in a variety of topical areas. These trainings are offered online or in person at your agency!
Seeking NAHRO Certification? Be sure to take one of our Ethics trainings. Ethics is a requirement for all 22 NAHRO Certification programs.
To learn what trainings we have coming up, please visit our training calendar
Interested in hosting a private training or not seeing what you need? Please complete the request form or contact Greg Shpak by gshpak@nahro.org, 202-580-7218.
Questions? Email professionaldevelopment@nahro.org.
Intro to Affordable Housing
| Training | Format | CEUs |
| ABCs of Affordable Housing | e-Learning | 0.3 |
| Excellence in Customer Service | In-Person or Virtual Classroom | 0.7 |
| Ethics for Management | e-Learning | 0.3 |
| Ethics for Housing Professionals (formerly Ethics for Specialists) | e-Learning | 0.3 |
| Fair Housing | In-Person or Virtual Classroom | 1.3 |
| Preparing for Lease Termination, Hearing, and Trial | e-Learning | 0.3 |
Commissioners
| Training | Format | CEUs |
| Commissioner’s Fundamentals | In-Person or Virtual Classroom | 1.0 |
| Commissioners Guide to Monitoring & Oversight | In-Person or Virtual Classroom | 1.0 |
| Ethics for Commissioners | e-Learning | 0.3 |
| Pay and Compensation: What you need to know | e-Learning | 0.3 |
| Advocacy for Commissioners | e-Learning | 0.3 |
| Roles and Responsibilities of Housing Commissioners | e-Learning | 0.2 |
| Commissioners Corner | e-Learning | N/A |
Diversity, Equity, and Inclusion
| Training(s) | Format | CEUs |
| Implicit Bias: What is it and Why Does it Matter | Virtual Classroom | 0.15 |
| Privilege, Bias, and Debiasing Systems | Virtual Classroom | 0.15 |
Executive Leadership
| Training(s) | Format | CEUs |
| Executive Management & Leadership | In-Person/Virtual Classroom | 1.3 |
| High Performance Management | In-Person/Virtual Classroom | 1.0 |
| The Definitive Guide for New Executive Directors | In-Person/Virtual Classroom | 1.0 |
| PHA Operations for Executive Leaders | In-Person/Virtual Classroom | 1.1 |
HOTMA
| Training(s) | Format | CEUs |
| HOTMA: An In-depth Review of Programmatic Changes | In-Person/Virtual Classroom | 1.3 |
| HOTMA Highlights: A General Overview of Recent Updates | e-Learning | 0.3 |
| HOTMA: Policy Impact and Analysis Workshop | In-Person/Virtual Classroom | 0.7 |
Housing Choice Voucher
| Training(s) | Format | CEUs |
| Housing Choice Voucher Occupancy, Eligibility, Income, and Rent Calculation (HCVOEIR) | In-Person/Virtual Classroom | 3.0 |
| HCV Portability | In-Person/Virtual Classroom | 0.7 |
| Preparing for HAP Termination | e-Learning | 0.3 |
Human Resources for Housing Authorities
| Training(s) | Format | CEUs |
| R U OK? Wellbeing in the Workplace | e-Learning | 0.3 |
Maintenance & Inspections
| Training(s) | Format | CEUs |
| How to Effectively Manage Your Maintenance Program | In-person/Virtual classroom | 1.3 |
| Managing Public Housing Maintenance | In-person/Virtual classroom | 2.0 |
| Housing Quality Standards (HQS) | In-person/Virtual classroom | 2.0 |
| Transitioning from UPCS to NSPIRE | In-person/Virtual classroom | 0.7 |
| NSPIRE for Public Housing | In-person/Virtual classroom | 2.0 |
| NSPIRE for Vouchers | In-person/Virtual classroom | 2.0 |
| Get Your Team NSPIREd: Ensuring Your Public Housing Teams are Ready to Implement NSPIRE | In-person/Virtual classroom | 0.6 |
Organizational Planning and Development
| Training(s) | Format | CEUs |
| Leading Through Times of Change and Transition | e-Learning | 0.3 |
| Succession Planning | In-Person/Virtual Classroom | 1.0 |
Public Housing
| Training(s) | Format | CEUs | |
| Public Housing Manager (PHM) | In-Person/Virtual Classroom | 2.0 |
Resident Services
| Training(s) | Format | CEUs |
| Family Self-Sufficiency (FSS) | In-Person/Virtual Classroom | 2.0 |
| Establishing and Operating the Program Coordinating Committee (PCC) for Your FSS program | e-Learning | 0.3 |
| FSS: A Holistic Approach to Client Engagement | In-Person/Virtual Classroom | 0.7 |
| Teaming for Success! Developing Effective Resident Councils | In-Person/Virtual Classroom | 1.0 |
| Nuts and Bolts of Service Coordination | In-Person/Virtual Classroom | 0.9 |
Other
| Training(s) | Format | CEUs |
| Procurement & Contract Management | In-Person/Virtual Classroom | 1.7 |
Technical Assistance
| TA | Format | CEUs |
| Salary Studies | Email/virtual based | N/A |